COVID-19 - Niagara North Family Health Team COVID-19 - Niagara North Family Health Team
Notice: NNFHT IS OPEN! Urgent medical visits are still being seen in-person. Telephone and video visits are now available for most other appointment types. For more information about how NNFHT is responding to COVID-19 see our latest updates >
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What to do if you think you have COVID-19

  1. You can take a Self-Assessment Test online to determine if you need to schedule an appointment at one of the local assessment centres
  2. If you have questions or are unsure what to do, you can call the Niagara Region Public Health COVID-19 Information line at 905-688-8248 or 1-888-505-6074, press 7.

    More information about the wait times for the info line and COVID-19 resources can be found on The Niagara Region website.
  3. See below about HOW TO BOOK YOUR COVID-19 TEST ONLINE

Book your COVID-19 test 


OR CALL 905-378-4647 ext. 42819 (4-CV19)

Assessment Centre staff will return calls as soon as possible to schedule a date and time for your test.

We encourage you to get tested for COVID-19 if you:

  • Showing COVID-19 symptoms
  • Have been exposed to a confirmed case of the virus, as informed by their public health unit or exposure notification through the COVID Alert app
  • A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by their local public health unit
  • Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care. Visit for a full list of testing criteria.

Please note local Assessment Centres will no longer accept walk-ins.

Fore more details about the local assessment centres (including maps) click here.

Booking your COVID-19 vaccine appointment

Please visit the Niagara Region Public Health Website for the most up-to-date information about eligibility groups and how to book or register for a standby list for a COVID-19 vaccine.

Frequently Asked Questions


COVID-19 vaccine information was released by the government in early January 2021.

To stay up-to-date on details about the vaccine and it’s availability please visit the websites below.



If you have had your COVID-19 Vaccination(s) and have not already let your NNFHT Healthcare Practitioner know, please click the button below to complete our COVID-19 Vaccination Documentation Form. Thank you!



  • Our number one priority is to provide you with the safest possible care in the most timely manner. Current guidelines continue to recommend that we maximize virtual visits whenever this option is available and appropriate.
  • We encourage you to contact the office to address any health concerns.
  • Our staff will arrange a time for your provider to contact you by phone or virtual visit and can make arrangements for an in-person visit, if one is required.
  • Our office is currently not accepting walk-ins; if you require a visit with your provider, please call the office ahead to arrange an appointment.  Please limit the number of guests at in-person appointments and use the washroom in advance, whenever possible.
  • All patients will continue to be carefully pre-screened prior to an in-office visit.
  • We are adhering to strict clinical standards and protocols to ensure a clean and safe environment.
  • Extra time has been allotted for cleaning/sanitizing examination rooms between each patient.
  • We have restricted access to our waiting rooms. Patients should expect to remain in their vehicles (or wait outside) until the examination room is ready and your provider comes to get you. Please listen carefully to any special instructions that may have been provided to you at the time of booking. 
  • Examination rooms have been reconfigured to minimize touchpoints. Extra chairs, toys, magazines, brochures, and other shared items have been removed.
  • Please respect social (physical) distancing guidelines of 2m (6 ft)
  • Please do not crowd the entrance ways or gather with other patients who are waiting. 
  • MASKS or FACE COVERING ARE NOW REQUIRED when visiting our clinics as per our organization’s policy.
  • If you do not have a mask or face covering, one will be provided to you at the clinic entrance.
  • It is important to understand how to properly put on, take off and dispose of your mask or face covering for it to be effective.
  • Please take 1 minute to watch this video from
  • Check out this poster from WHO with images and tips on how to wear your mask right!