Strategic Plan - Niagara North Family Health Team Strategic Plan - Niagara North Family Health Team
POMELO PATIENT PORTAL: Do you know about our patient portal and what it can do for you? LEARN MORE >

Niagara North > About > Strategic Plan

Our Strategic Plan 2022-24

The Niagara North Family Health Team strategic plan describes how the organization intends to move from where it is now towards its vision and mission.

The strategic plan for the next two years is more condensed focusing on partnerships and COVID-19 recovery. Goals will be developed under each pillar.  Projects within each of these strategic goal areas will be initiated over both the short (over the next six months) and long term (1-2 years) to meet the objectives of each strategic goal. Progress will be monitored quarterly and reported back to the team through a reporting dashboard and general staff communication.

  1. Board Development – To have the NNFHT Board be a high performance team by meeting then exceeding current “best practice” governance standards.
  2. Communication and Collaboration – To ensure excellent communication and collaboration throughout the entire NNFHT, it patients and community stakeholders.
  3. Targeted Partnerships – To work with the Niagara Ontario Health Team to build an integrated health system across partners. To leverage partnerships to enhance care.
  4. Patient Satisfaction – To provide timely, collaborative patient-centred care such that our patients would highly recommend the NNFHT to family, friends and other.
  5. Data – To ensure that the NNFHT has high quality, meaningful data, with research potential, to guide effective decision-making.
  6. Communication of Programs and Facilities – To ensure that the NNFHT recognizes and meets the current and emerging needs of our patients and community through its programs and services.
  7. COVID-19 Recovery – To provide support to our staff and patients regarding COVID-recovery. To support the health and wellness of all team members. To continue to explore virtual care as well as home monitoring programs.